SHIPPING POLICY

Thank you for shopping with us. Please review our shipping policy before placing your order.

ORDER PROCESSING

All orders are processed within 2–5 business days after your order is placed. Business days do not include weekends or holidays.

During new releases, restocks, holidays, or periods of high order volume, processing times may be slightly longer. You will receive a confirmation email after placing your order and a separate email containing tracking information once your order has shipped.

SHIPPING TIMES

Once your order has been processed and shipped, estimated delivery times are:

U.S. Orders: 3–7 business days

Please note that delivery times are estimates and are not guaranteed. Delays caused by the shipping carrier, weather, holidays, or other circumstances outside of our control may occur.

TRACKING

Once your order has shipped, you will receive an email containing your tracking information. Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

INCORRECT SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has been placed. Once an order has shipped, we are unable to change the delivery address.

LOST, STOLEN, OR MISSING PACKAGES

Once your order has been shipped and transferred to the shipping carrier, the package is outside of our direct control. We are not responsible for packages that are lost, stolen, misplaced, or marked as delivered by the carrier, and we cannot issue refunds for these circumstances.

If your tracking information shows that your package has been delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact the shipping carrier directly for additional assistance.

If you believe your package has been lost in transit, please contact us and we will do our best to assist you with filing a claim or contacting the carrier.

RETURNED PACKAGES

If a package is returned to us due to an incorrect or incomplete address, failed delivery attempts, or another issue outside of our control, the customer may be responsible for additional shipping costs to have the order resent.

INTERNATIONAL SHIPPING

International shipping availability and rates, if offered, will be displayed at checkout. International customers are responsible for any applicable customs duties, taxes, or import fees charged by their country.

International delivery times may vary depending on the destination and customs processing.

QUESTIONS

If you have any questions or concerns regarding your order or shipment, please contact our customer support team. Please include your order number and full name so we can assist you as quickly as possible.